Jean Burgess (@jeanburgess) is a Professor of Digital Media and Director of the Digital Media Research Centre (DMRC) at Queensland University of Technology (QUT) in Brisbane, Australia. Her research focuses on the uses, cultures and politics of social and mobile media platforms, as well as new and innovative digital methods for studying them. Her co-authored and edited books include YouTube: Online Video and Participatory Culture (Polity Press, 2009; second edition 2018), Studying Mobile Media: Cultural Technologies, Mobile Communication, and the iPhone (Routledge, 2012), A Companion to New Media Dynamics (Wiley-Blackwell, 2013), Twitter and Society (Peter Lang, 2014), and The SAGE Handbook of Social Media (2017). Her next book is Twitter – A Biography (with Nancy Baym, in press with NYU Press and forthcoming in 2019/20). She has worked successfully with a range of government, industry and not-for-profit organisations to address the practical challenges and opportunities posed by digital and social media; as well as to deploy advanced social media analytics to understand and engage with the concerns of their communities. She collaborates widely with colleagues across QUT and around Australia, as well as with leading researchers in Germany, Brazil, the UK, Canada, the USA, and Taiwan.