Robert Morsillo is a Senior Advisor, Digital Inclusion, at Telstra where he has been working for over 20 years on community engagement, consumer affairs and programs for low income and disadvantaged customers. Prior to that he was involved in the community sector, particularly in financial counselling. He is also adjunct Associate Professor at Swinburne University of Technology, a director of Infoxchange and sits on the governing council of the University of Divinity. Robert has a background and formal qualifications in computer science, theology, community development, public policy and communications. He is particularly interested in the role of technology in encouraging a sense of well-being and connectedness and in encouraging user innovation within the communications industry.